Welcome to 13Teen19, a personal development platform designed specifically for teenagers. Please read these Terms and Conditions ("Terms") carefully before using our platform. By accessing or using 13Teen19, you agree to be bound by these Terms. If you do not agree to these Terms, do not access or use our services.
1. Eligibility
13Teen19 is intended for teenagers and their parents or guardians where applicable. Use of the platform require
2. Purpose of the Platform
13Teen19 is a cohort-based personal development platform that helps teens:
Navigate critical life decisions.
Build emotional intelligence, self-awareness, and resilience.
Foster open and healthy relationships with their parents or guardians.
3. User Responsibilities
Users agree to:
Use the platform respectfully and constructively.
Not misuse the platform for any harmful, illegal, or disruptive activities.
Maintain confidentiality and respect the privacy of others within cohort sessions.
4. Privacy and Data
Your privacy is important to us. Please refer to our [Privacy Policy] for information on how we collect, use, and protect your personal data.
13Teen19 will never sell or share your personal information with third parties without your consent, except as required by law.5. Content and Intellectual Property
All content on 13Teen19 including videos, workshops, guides, and branding is the intellectual property of 13Teen19 or its content partners.
You may not copy, reproduce, or distribute any materials without prior written permission.6. Code of Conduct
We are committed to maintaining a supportive and safe space. Users must not:
Harass, threaten, or bully others.
Share inappropriate or harmful content.
Disrupt cohort sessions or community spaces.
7. Disclaimers
13Teen19 is a personal development resource and does not replace professional mental health or medical advice.
We make no guarantees about specific outcomes. Participation results may vary per individual.
8. Termination
13Teen19 reserves the right to suspend or terminate user access at its discretion for violations of these Terms.
Users may also choose to discontinue use at any time by contacting our support team.9. Modifications
We may update these Terms periodically. Users will be notified of significant changes via email or platform announcements.
Continued use of the platform after changes are posted constitutes acceptance of the updated Terms.10. Contact Us
If you have any questions or concerns about these Terms, please contact us at:
📧 Email: [Insert Email]📍 Address: 24/1, Sindhu nagar, ondipudhur , coimbatore - 641016
đź“ž Phone: +91 - 9597452216
13Teen19 ("we," "us," or "our") is committed to protecting the privacy and personal information of our users. As a personal development platform designed for teenagers, we take special care in handling data sensitively, especially when it involves minors and their guardians.
This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our platform and services.
1. Who We Serve
13Teen19 is designed primarily for teenagers between the ages of 13 and 19, and in some cases, their parents or legal guardians. We comply with applicable child data protection laws, including the Children’s Online Privacy Protection Act (COPPA), where relevant.
2. Information We Collect
We may collect the following types of information:
a. Personal Information
Full name
Email address
Age or birth year
Parent/guardian name and contact (where applicable)
Emergency contact information (if required for live events)
b. Account and Usage Information
Username and password
Platform activity (e.g., progress, interactions, messages)
Feedback, survey responses, and participation data
c. Device and Technical Data
IP address
Browser type
Device identifiers
Cookies and usage analytics
3. How We Use Your Information
We use the collected information to:
Create and manage user accounts
Deliver personalized development content
Facilitate safe cohort-based interactions
Communicate with users and guardians (as appropriate)
Improve our platform, programs, and support services
Ensure compliance with legal and safety obligations
4. Information Sharing and Disclosure
We do not sell or rent your personal data to third parties. We may share information only in the following cases:
If legally required to comply with laws, court orders, or law enforcement
To protect our rights and users' safety
5. Data Security
We implement reasonable technical and organizational measures to safeguard your data, including:
Encrypted data transmission (SSL)
Limited access to personal information
Secure storage practices
However, no platform can guarantee 100% security. We encourage users to maintain strong passwords and report any suspicious activity.
6. Data Retention
We retain user data only as long as necessary to fulfill the purposes described in this policy, or as required by law. Accounts may be deactivated or deleted upon request.
7. Cookies and Tracking
We use cookies and similar technologies to:
Analyze platform usage
Enhance user experience
Customize content delivery
You can modify your browser settings to manage cookies.
8. International Users
Our services are primarily intended for users located in any country.
9. Changes to This Policy
We may update this Privacy Policy periodically. If changes are significant, we will notify users via email or in-platform alerts.At 13Teen19, we are committed to providing meaningful and impactful personal development experiences for teenagers and their families. We understand that circumstances can change, and we strive to be fair and transparent in our refund practices.
1. General Policy
All purchases for programs, courses, or subscriptions made through 13Teen19 are subject to the refund terms outlined below. By enrolling in any of our offerings, you agree to these terms.
2. Cohort-Based Programs and Courses
Due to the nature of our small-group, cohort-based model and the limited number of seats per session, we enforce the following policy:
No Refund: If the request is made or after the program has started.
We encourage early communication if you are unable to attend.
4. Live Events, Webinars, and Workshops
Refunds are available if cancellation is made at least 72 hours prior to the start time.
No refunds will be issued for no-shows or late cancellations.
5. Exceptional Circumstances
We understand that life can be unpredictable, especially for teenagers. We may consider exceptions to the refund policy in cases such as:
Verified medical emergencies
Family emergencies
Other unforeseen events (with documentation)
All such requests must be submitted in writing to [Insert Email] and will be reviewed on a case-by-case basis.
6. Refund Process
To request a refund, please email us at [Insert Email] with the following:
Your full name (and participant’s name if different)
Program or service purchased
Reason for refund request
Date of purchase and payment method